With the growing demand for duct cleaning services to improve indoor air quality, scam artists are making millions from unsuspecting homeowners looking for a good deal. Consumers should beware of “blow-and-go” air duct cleaning companies. These companies often charge a nominal fee and do a poor job of cleaning the heating and cooling system. These companies may also persuade the consumer to pay for unneeded services with and/or without their permission.
Consumers are told they have mold and other toxic substances in their HVAC systems – claims which are most likely false and used merely to extort money. Coupons and flyers advertising rock bottom prices on “whole house air duct cleaning” and “HVAC mold and soot removal” arrive in the mail daily for some households. If you have knowledge of a practicing “blow-and-go” air duct cleaner, contact your local Better Business Bureau to report the company.
Watch the video for advise from the Better Business Bureau
“Blow and Go” companies draw customers by offering the best deals, which is why you will find numerous coupons offering the service for less than $100 dollars. It is worth noting that proper air duct cleaning is quite difficult; reaching inside the air ducts and cleaning all the parts of the system requires a few hours , knowledgeable service technicians and advanced duct cleaning equipment. In fact, a quality service will cost upwards of $300 dollars, depending on the size of your home, the number of vents and the layout of the home. Professional services will cost you money, so low-ball price offers should be an instant red flag.
Cheap coupons will often become the most expensive route in the end – and there’s no guarantee the work will be done well because you are, in fact, working with a scam artist. Door-to-door solicitation is also frowned upon by reputable duct cleaning companies. A well established company that does good work and delivers good customer service will not have trouble finding work.
The first and most important thing that you want to look for when hiring a company is a NADCA certification. If the company is lacking certifications, they are probably not the best choice for you. Being NADCA certified is a simple way of guaranteeing that the company you choose is doing the job correctly. That means no scams, no constant upsells, and a professional service. You can take a look at our NADCA certification, and then give us a call for an affordable and professional air duct cleaning service!
